Our privacy policy explains how ValveWormGear collects, uses, stores and protects information submitted through this website. When you complete a contact form, RFQ request or OEM inquiry, we receive business contact details — typically name, company, email, phone, country and project-related technical parameters. We may also collect server log data for security and analytics. Data is retained for inquiry lifecycle, quotation records and order traceability; international transfers use appropriate safeguards where required by law.
Information We Collect
Information collected falls into three categories: data you provide voluntarily through contact and RFQ forms, email or phone; automatically collected technical data such as cookies, server logs and browser metadata; and aggregated analytics from configured third-party tools. RFQ submissions may include valve specifications, torque requirements, quantities and delivery destinations — all treated as confidential project data rather than marketing profiles.
How Information Is Used
We use collected information to respond to inquiries, prepare quotations, coordinate OEM and export projects, deliver CAD files and technical documentation, improve website navigation and detect abusive traffic. Marketing communications are sent only where consent or legitimate B2B interest applies, and you may opt out of non-essential emails at any time.
Data Protection and Security
Technical and organizational measures protect stored data against unauthorized access, alteration or disclosure. Website forms transmit over encrypted connections where supported. Internal access to inquiry records is limited to staff with legitimate business need — sales, application engineering and export coordination roles. While no internet transmission is completely secure, we review security practices periodically and address identified vulnerabilities promptly.